Personal information we collect

We collect information that can identify you or link you to another person. This includes:

• Contact details : name, address, email, telephone, billing and delivery address.
• Financial information : bank card numbers, payment details, transactions.
• Account information : username, password, preferences and settings.
• Transaction information : items viewed, purchased, returned or exchanged.
• Communications : messages sent to our customer service department.
• Device information : IP address, browser type, unique identifiers.
• Usage information : activities on the site, access dates, interactions.

Sources of personal information

• Directly with you : during account creation, orders, exchanges, etc.
• Automatically : via cookies and similar technologies.
• Service providers : payment providers, logistics, marketing.
• Partners or third parties : depending on the commercial interactions.

How we use your information

• Providing and improving Services : order processing, payments, shipping, returns, personalization of the shopping experience.
• Marketing and advertising : sending offers, newsletters, targeted advertisements.
• Security and fraud prevention : detection of suspicious activity, protection of accounts and payments.
• Communication : customer support, responding to your requests.
• Legal compliance : adherence to laws and regulatory obligations.

Disclosure of personal information

We may share your information with:

• Shopify, our trusted service providers and partners (payment, logistics, hosting, advertising).
• Marketing partners for personalized advertising based on your online activities.
• Our affiliates or companies within the same group.
• Judicial or administrative authorities when required by law.
• In the context of commercial transactions (merger, sale, etc.).

Relationship with Shopify

Our services are hosted by Shopify , which collects and processes certain information to provide and improve its services. Shopify may use your data globally and offers you specific rights depending on your location.

For more information: https://privacy.shopify.com/fr .

Third-party websites and links

Our site may contain links to external websites. We are not responsible for their content or privacy practices. We recommend that you read the privacy policies of each third-party site.

Children's data

Our services are not intended for children, and we do not knowingly collect their data. If a minor has provided us with their information, please contact us to request its deletion.

Safety and conservation

We implement appropriate security measures, but no technology is infallible. Data is retained only for as long as necessary to provide our Services and in accordance with our legal obligations.

Your rights and your choices

Depending on your country of residence, you may be able to exercise certain rights:

• Right of access to your personal data.
• Right of rectification or erasure.
• Right to data portability and to restriction of processing.
• Right to object to processing for marketing purposes.

You can exercise these rights by contacting us at noctiora@gmail.com or via the options available on the website.

Complaints

If you wish to file a complaint regarding the use of your information, please contact us. You can also contact the data protection authority in your country.

International transfers

Your data may be transferred and stored outside your country of residence, including in the United States or Canada. These transfers are protected by recognized mechanisms (standard contractual clauses, adequate protection agreements).

Changes to this Policy

We may update this Privacy Policy to reflect legal or technical changes. The date of the last update will be changed accordingly.

Contact

For the purposes of applicable law, Yearn LLC is the data controller of your personal information.